Something buyers may not think about is the relationship a good real estate agent will build with the seller's agent for the buyer's benefit. For instance, a buyer I was working with this year really wanted a beautiful condo downtown with an amazing view. When we first toured the place she kept the sales office busy for hours, until closing, with questions about upgrades and negotiations. This already alerted the sellers that my clients were somewhat difficult to work with.

I was willing to negotiate hard on behalf of my clients knowing the kind of deal they wanted. Dressed to impress I went into the sales office myself to allow them to get to know me and in turn be willing to not only accept my clients offer, but to get them to comply with my clients requests. It was our lucky day because the woman that makes all the decisions was in the office. After laughing with her and building rapport she finally did agree to my buyers requests. After eagerly sharing this information with my clients the only thing they could think about was if the seller agreed to this,  maybe they would agree to more. Even though I knew the sellers would not agree to anything more, I approached the sales office yet again and, not to my surprise, was denied.
My client kept mentioning how she thinks they are bluffing and feels she would be a good agent herself. In a conference call between the buyer, seller, and myself about a loan question, my buyer jumped in the conversation with questions, questions, and more questions. At this point the sales office was very rude to my client, my client was in tears, and the deal was cancelled. The sales office made a point to tell me they were hanging in there for me because of the relationship I had established, but they did not want to do business with these buyers. The office was wrong for treating my client this way and I voiced that, however had my client trusted me and allowed me to do my job they would own that beautiful condo now.

With all this being said, I will share another example of clients thinking they can do my job better. After finding a place fitting their very specific requirements, we put in an offer, got it accepted, completed the inspection, and were well on our way to escrow. Taking my advice, they spoke to the neighbors in the area and impulsively called me wanting to cancel based on information they received. After stating they wouldn't want the property if it was "free", I promptly sent over the signed cancellation paperwork to the other agent out of respect for the sellers.

Needless to say, a week later they changed their minds. Knowing this was a delicate matter I wanted to approach the other agent with a strong offer to close this time. The sellers now wanted a 5 day inspection period stating that the buyers were "flighty". My clients wanted a 12 day and felt the "agents were just in the way" and wanted to contact the sellers directly via a letter putting down their agent and questioning the sellers integrity as well. Based on my experience, I let them know the letter could hurt their chances of getting another accepted offer. Without going into further detail, they did not get the house and we are no longer working together.

Let your agent work for you! They do have your best interest in mind if your goal is to really get the house you want. An experienced, good agent has been in the field and knows what will work and what will kill a deal.

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